ANDI still not working in Chrome

[Susan9493]

Has there been any resolution to this issue? Using a government issued device, ANDI is not usable (won't launch) when testing in Chrome, which is recommended.

[JohnCotterSSA]

Do you see an error in the F12 dev tools console?

[Susan9493]

Hi John, I do not see an error in the dev tools console. Susan Supcoe ***@***.*** Accessibility / Section 508 www.boozallen.com<http://www.boozallen.com> From: John Cotter ***@***.***> Sent: Tuesday, December 31, 2024 10:07 AM To: SSAgov/ANDI ***@***.***> Cc: Supcoe, Susan [USA] ***@***.***>; Author ***@***.***> Subject: [External] Re: [SSAgov/ANDI] ANDI still not working in Chrome (Issue #257) Do you see an error in the F12 dev tools console? — Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you authored the thread. Message ID: <SSAgov/ANDI/issues/257/2566520841@ github. com> Do you see an error in the F12 dev tools console? — Reply to this email directly, view it on GitHub<https://urldefense.com/v3/__https:/github.com/SSAgov/ANDI/issues/257*issuecomment-2566520841__;Iw!!May37g!NogbGrgXF4nRbpfzFN1pxQkre9xccSogaYfG9WCviZxi4gZYRE7iN5_pTMi4zy052VO1m5meCn-O4wQdwGkG4aty$>, or unsubscribe<https://urldefense.com/v3/__https:/github.com/notifications/unsubscribe-auth/BNV7LSLBDK2QLR4VJGYMV6L2IKXHNAVCNFSM6AAAAABTSRLZPGVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDKNRWGUZDAOBUGE__;!!May37g!NogbGrgXF4nRbpfzFN1pxQkre9xccSogaYfG9WCviZxi4gZYRE7iN5_pTMi4zy052VO1m5meCn-O4wQdwCF3uNhD$>. You are receiving this because you authored the thread.Message ID: ***@***.******@***.***>>

[JohnCotterSSA]

Please try checking if favelets are blocked by following the steps here:
https://www.ssa.gov/accessibility/andi/help/faq.html#wontLaunch

[Susan9493]

Hi John, I did the steps below and it appears that favelets are blocked. Is that something I can enable myself? Thanks, Susan Susan Supcoe ***@***.*** Accessibility / Section 508 www.boozallen.com<http://www.boozallen.com> From: John Cotter ***@***.***> Sent: Tuesday, December 31, 2024 10:36 AM To: SSAgov/ANDI ***@***.***> Cc: Supcoe, Susan [USA] ***@***.***>; Author ***@***.***> Subject: [External] Re: [SSAgov/ANDI] ANDI still not working in Chrome (Issue #257) Please try checking if favelets are blocked by following the steps here: https: //www. ssa. gov/accessibility/andi/help/faq. html#wontLaunch — Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because Please try checking if favelets are blocked by following the steps here: https://www.ssa.gov/accessibility/andi/help/faq.html#wontLaunch<https://urldefense.com/v3/__https:/www.ssa.gov/accessibility/andi/help/faq.html*wontLaunch__;Iw!!May37g!PSCLyIjCTWF33DRf8j4xBynr002BzNYwJYALue2vSSae9cKIBk490-FfUeACqJttSuNJKoigX7VqqMbj1nvR8bIx$> — Reply to this email directly, view it on GitHub<https://urldefense.com/v3/__https:/github.com/SSAgov/ANDI/issues/257*issuecomment-2566541157__;Iw!!May37g!PSCLyIjCTWF33DRf8j4xBynr002BzNYwJYALue2vSSae9cKIBk490-FfUeACqJttSuNJKoigX7VqqMbj1s2GdrRz$>, or unsubscribe<https://urldefense.com/v3/__https:/github.com/notifications/unsubscribe-auth/BNV7LSNGMSIF6LVL6NFN4RL2IK2UZAVCNFSM6AAAAABTSRLZPGVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDKNRWGU2DCMJVG4__;!!May37g!PSCLyIjCTWF33DRf8j4xBynr002BzNYwJYALue2vSSae9cKIBk490-FfUeACqJttSuNJKoigX7VqqMbj1ljbTOON$>. You are receiving this because you authored the thread.Message ID: ***@***.******@***.***>>

[JohnCotterSSA]

Unfortunately this is a browser security setting that was probably turned on by a system admin. You will need to discuss with that person to express your need and possible exception.

This seems to be a problem that other ANDI lovers are experiencing in other fed agencies, so any additional guidance you can provide on resolving this would be appreciated by the community.