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Connecting laptop to a monitor #36953

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Tako-Katuni opened this issue Jan 18, 2025 · 1 comment
Open

Connecting laptop to a monitor #36953

Tako-Katuni opened this issue Jan 18, 2025 · 1 comment
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Issue-Bug Something isn't working Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams

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@Tako-Katuni
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Microsoft PowerToys version

0.87.0.0

Installation method

PowerToys auto-update

Running as admin

None

Area(s) with issue?

PowerToys Run

Steps to reproduce

Preview: I have a monitor with the specs of 4k 120HZ. When I was connecting the laptop to a monitor using HDMI 2.0, the UI was transferred without an issue. BUT, I started using DisplayPort to type C with supports 4k 120HZ. I plugged in and laptop started freezing for up to 5 minutes. Monitor detected that source was plugged in but couldn't transfer the data. It took 5 painful minutes for a laptop to connect to properly to a monitor.

Laptop: Asus zenbook 14 ux340 RAM 32, integrated videocard, CPU 3.8 GHZ, GPU Intel Arc A370M. Windows 11
Monitor: 28" Gaming Monitor with 144hz refresh rate Odyssey G7

✔️ Expected Behavior

Like, with display port to type c 120 HZ 4k should transfer data WITH the same experience as HDMI to HDMI 2.0 2k 120 HZ: IN mere second without freezing the laptop

❌ Actual Behavior

Laptop was freezed for 5 minutes and lagged before it finally transferred the data to monitor

Other Software

\AppData\Local\Microsoft\PowerToys\PowerToys Run\Logs\0.87.0.0\2025-01-18.txt

Version: 0.87.0.0
OS Version: Microsoft Windows NT 10.0.22631.0
IntPtr Length: 8
x64: True
Date: 18/01/2025 18:07:52
Exception:
System.Runtime.InteropServices.COMException (0xD0000701): 0xD0000701
at Standard.NativeMethods.DwmExtendFrameIntoClientArea(IntPtr hwnd, MARGINS& pMarInset)
at System.Windows.Appearance.WindowBackdropManager.UpdateGlassFrame(IntPtr hwnd, WindowBackdropType backdropType)
at System.Windows.Appearance.WindowBackdropManager.ApplyBackdrop(IntPtr hwnd, WindowBackdropType backdropType)
at System.Windows.Appearance.WindowBackdropManager.SetBackdrop(Window window, WindowBackdropType backdropType)
at System.Windows.ThemeManager.ApplyStyleOnWindow(Window window, Boolean useLightColors)
at System.Windows.ThemeManager.ApplyFluentOnWindow(Window window)
at System.Windows.ThemeManager.OnSystemThemeChanged()
at System.Windows.SystemResources.SystemThemeFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)

@Tako-Katuni Tako-Katuni added Issue-Bug Something isn't working Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams labels Jan 18, 2025
@Jay-o-Way
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Hello and thanks for your message. How did you come to the conclusion this is related to PowerToys? I don't see any evidence of that and can't think of one.

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Labels
Issue-Bug Something isn't working Needs-Triage For issues raised to be triaged and prioritized by internal Microsoft teams
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